1. AFTER RUNNING THE DIAGNOSTICS? After running SYSTEM – Diagnostics, we see that the transaction is still unbalanced. The exception transaction we will check is GC-0002 (as highlighted on right).
WHY LIKE THIS? When drill down to transaction GC-0002, we found that user did not trigger the GST function. For the GST to be captured, the field “GST Applicable” needs to be checked.
3. HOW TO FIX?
REMEDY: Simply check the GST Applicable box, ensure the GST Type selected is correct and SAVE the transaction. Problem will be solved.