Why is my trial balance still not balancing after re-save? The difference was obviously due to GST amount not being captured.

Maria Fuerte
1919-0505-2020202020202020

1.  AFTER RUNNING THE DIAGNOSTICS?     After running SYSTEM – Diagnostics, we see that the transaction is still unbalanced.   The exception transaction we will check is GC-0002 (as highlighted on right).

WHY LIKE THIS?     When drill down to transaction GC-0002, we found that user did not trigger the GST function.   For the GST to be captured, the field “GST Applicable” needs to be checked.

3.  HOW TO FIX? 

REMEDY: Simply check the GST Applicable box, ensure the GST Type selected is correct and SAVE the transaction. Problem will be solved. 

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