Cannot preview the transaction template.
When you try to preview the template and the file path cannot read by the system.
Go to System Manager => Transactions => Select Customized.
Click + and enter the fileserver name then click open button.
Enter the ID and PW of admin access.
After you open the fileserver, Please close all the folders and return back to invoice/transaction and retry to preview again the transaction.
Try to preview again the template and report template it will come out.
If the error still exists, please let us know as soon as possible.