Trial Balance Not Balanced Due to GST

Marcell Yukui

Why is my trial balance still not balancing after re-save? The difference was obviously due to GST amount not being captured.

1.  AFTER RUNNING THE DIAGNOSTICS?     After running SYSTEM – Diagnostics, we see that the transaction is still unbalanced.   The exception transaction we will check is GC-0002 (as highlighted on right).

2.  WHY LIKE THIS?     When drill down to transaction GC-0002, we found that user did not trigger the GST function.   For the GST to be captured, the field “GST Applicable” needs to be checked.


REMEDY: Simply check the GST Applicable box, ensure the GST Type selected is correct and SAVE the transaction. Problem will be solved.

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